Payment and Cancellations
- A deposit of $140 per room booked is automatically charged to your credit card when your reservation is finalized. Your deposit may be paid by check by special arrangement.
- If your travel plans change and you must cancel your reservation, please call or email us at least 21 days prior to your arrival date (60 days if the entire Inn is booked for the same event) for a cheerful refund of your deposit less a $20 service charge per room booked.
- For less than 21 days (60 days if the entire Inn is booked for the same event), not including the day of arrival, when you cancel we will be pleased to use your deposit to confirm another stay for you (of at least the same duration) within 60 days of your planned arrival date. If that is not possible for you we do need to retain your deposit, but we will offer you a discount of $70 when you book a future stay at West Hill House with an arrival date within one calendar year of the cancellation date.
- A cancellation the day of arrival, a no-show or early departure will be charged the full cost of the reserved rooms.
- Sugarbush ski or golf vouchers cannot be canceled later than 9:00 AM on the first day of the activity.
- As we need to buy ingredients and make preparations ahead of time, any specially ordered food or catered meals booked and canceled less than 3 days ahead will be charged at the full rate.
- Final payment will be due on check out and may be made in cash, by personal or travelers check, MC, Visa, Discover or AmEx.
- (Rates and policies are subject to change.)